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The people behind Sertus
Meet the team setting the standard for smoke ventilation in the UK – trusted experts dedicated to quality, compliance, and simplicity.
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Shane White
Managing Director
Shane White
Managing Director
Shane, our MD, leads Sertus with a sharp eye for detail and a passion for excellence, always striving to make the customer experience the best possible. With decades of expertise, he ensures every aspect of the company operates smoothly. Outside of work, Shane enjoys taking long walks with his family close to home.
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Richard White
Commercial Director
Richard White
Commercial Director
Meet Richard (or Rick), our Commercial Director with a strong focus on R&D. Rick is dedicated to driving innovation and ensuring Sertus stays at the forefront of the smoke ventilation industry. Outside of work, you’ll often find him relaxing by his fire pit at home – an apt choice for someone so passionate about managing smoke!
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Fraser Ruthven (BA, MA)
Marketing Manager
Fraser Ruthven (BA, MA)
Marketing Manager
Meet Fraser, our Marketing Manager, directing our marketing strategy and nurturing business growth. With over a decade of experience with national and global clients, Fraser brings valuable expertise to the team. Outside of work, Fraser enjoys family time, golf, travelling, and the outdoors.
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Brad Crisp (BSc Hons)
Commercial & Specification Manager
Brad Crisp (BSc Hons)
Commercial & Specification Manager
Brad fosters key relationships with architects, contractors, and stakeholders to ensure Sertus products are specified early in project planning. When he’s not driving industry growth, he’s cheering on Arsenal or collecting Magic: The Gathering cards.
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Orwin White
Sales Manager
Orwin White
Sales Manager
Orwin is our Sales Manager, leading the sales team and overseeing key client relationships. With extensive expertise in smoke ventilation, he ensures tailored solutions and exceptional service for every client. Outside of work, Orwin enjoys photography and has a passion for falconry.
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Daryl James
Head of Operations
Daryl James
Head of Operations
Daryl is the backbone of Sertus’ operations, driving customer satisfaction through efficient project delivery and operational excellence. Dedicated to creating positive experiences for customers, Daryl applies the same commitment to his personal projects – currently building his own house in his spare time.
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Josh White
Key Account Director
Josh White
Key Account Director
Meet Josh, our Key Account Director, leading major client partnerships and nationwide projects. When not managing accounts, he’s enjoying rooftop views or planning his next food adventure.
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Frazer Biggs
Internal Sales Executive
Frazer Biggs
Internal Sales Executive
Meet Frazer, our Internal Sales Executive, responsible for managing key clients across our entire product range. He’s just a phone call away! Outside of work, Frazer enjoys cars and spending time with family.
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Harley Tuffin
Internal Sales Executive
Harley Tuffin
Internal Sales Executive
Say hello to Harley, a key part of our Internal Sales team at Sertus. From supporting our customers to snorkelling the Jurassic Coast, Harley brings energy and focus to everything he does.
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Sara James
Sales Support Executive
Sara James
Sales Support Executive
Meet Sara, our Sales Support at Sertus, where she plays a vital role in supporting the sales team and ensuring smooth operations. Outside of work, Sara is passionate about interior and graphic design, channeling her creativity into every project!
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Saskia White
Sales Support Executive
Saskia White
Sales Support Executive
Saskia is our Sales Support Executive, helping to keep our sales processes running smoothly and supporting both customers and the wider team. She brings great organisation and energy to the role. Outside of work, she’s a big Formula 1 fan and a self-confessed coffee lover.
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Steve Knight
Technical Director
Steve Knight
Technical Director
Steve ensures Sertus’ products, systems, and certifications are of the highest standard. A lifelong engineer with a passion for innovation, his dedication drives the continuous improvement of Sertus’ offerings. When Steve’s not busy working on the next big idea, he enjoys spending time with his family, exploring classic cars, or indulging his passion for aircraft.
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Fletcher Kerkham
CAD & Technical Assistant
Fletcher Kerkham
CAD & Technical Assistant
Meet Fletcher, our CAD & Technical Assistant, supporting technical design and drawing output across our projects. With a keen eye for detail, Fletcher plays a key role in bringing designs to life. Outside of work, he enjoys long hikes and has a passion for aviation and Formula 1.
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Kate Bunting
Customer Service Manager
Kate Bunting
Customer Service Manager
Kate takes pride in delivering exceptional service, handling everything from order fulfilment to managing customer enquiries with care and efficiency. Outside of work, Kate stays on her toes with her new baby, and when she gets a moment, she enjoys crocheting and spending time with her cats.
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Edwina Brown
Customer Service Executive
Edwina Brown
Customer Service Executive
Meet Edwina, who plays a vital role in delivering outstanding customer service, ensuring every interaction reflects Sertus’ commitment to excellence and simplicity for our customers. Edwina is the reigning queen of our weekly company quizzes, keeping us all on our toes with her trivia knowledge.
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Emily Gale
Customer Service Executive
Emily Gale
Customer Service Executive
Say hello to Emily, our Customer Service Executive, who excels in client relations and problem-solving to deliver best-in-class support. When she's not assisting clients, Emily enjoys reading, walking her two spaniels and swimming.
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Darren Russell
Production Operative
Darren Russell
Production Operative
Working closely with Russell, Darren ensures products are assembled and dispatched efficiently, supporting Sertus’ commitment to quality and reliability. Outside of work, Darren enjoys gaming and exploring his creative side through 3D printing.
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Russell Ayres
Production Operative
Russell Ayres
Production Operative
Russell plays a key role in assembling Sertus’ product range, ensuring every unit meets the highest standards. When he’s not keeping the production line running efficiently, Russell enjoys racing pigeons – a hobby he’s truly passionate about.
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Michael Daniels
Production Operative
Michael Daniels
Production Operative
Living locally to our HQ in Cranleigh, Surrey, Michael – affectionately known as “Jack Daniels” by the team – builds our products and ensures they are packed and dispatched efficiently.
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Hedley James
Warehouse Operative
Hedley James
Warehouse Operative
Hedley ensures the warehouse runs smoothly, coordinating operations to get orders out on time. A vital part of Sertus’ commitment to reliable delivery, Hedley’s passion for motorbikes keeps him busy when he’s not at work.
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Richard Marland
Warehouse Operative
Richard Marland
Warehouse Operative
Richard plays a vital role in Sertus’ production line, ensuring quality and efficiency. Outside of work, he’s a passionate musician, having spent 15 years as a bass guitarist and vocalist in a band. Richard is also a dedicated runner, with plans to take on ultramarathons this year.
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Katy Jennings (BA Hons)
Brand & Graphic Design Coordinator
Katy Jennings (BA Hons)
Brand & Graphic Design Coordinator
Katy is the Sertus brand guardian, overseeing all graphic design and branding to ensure every visual element is on point. With her keen eye for detail, if it looks good, it’s been through Katy’s hands. Outside of work, Katy enjoys watching Chelsea FC Women, kayaking along the River Wey in the summer, and attending live music events.
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Hilary Bance
Accounts Payable & HR
Hilary Bance
Accounts Payable & HR
Meet Hilary, who wears two hats in our business, expertly managing both accounts payable and HR. From paying the bills to keeping the team organised, she ensures everything runs smoothly behind the scenes. Known for her sharp eye, Hilary is also the unofficial spelling checker-in-chief.
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Mandy Lovell
Accounts Receivable
Mandy Lovell
Accounts Receivable
Mandy manages the accounts receivable with precision, ensuring the numbers always add up and everything runs smoothly. In a past life, Mandy was a dolphin trainer – a unique skillset that adds to her calm and focused nature. Outside of work, Mandy is also a keen gardener and enjoys spending time outdoors.
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Ben White
Director
Ben White
Director
As one of Sertus’ original founders, Ben’s builder’s mindset and hands-on experience have left an indelible imprint across the entire business. While no longer involved in day-to-day operations, his influence is felt across the company, from the boardroom to the production line.
Join the Sertus team
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We don't have any live vacancies at the moment, but we're always on the lookout for talented people who share our passion for safety, innovation and exceptional customer service.
If you'd like to be considered for future opportunities, we'd love to hear from you. Simply send your CV and a brief introduction to hello@sertus.uk, and we'll keep your details on file for suitable roles as they become available.
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Let's Make Smoke Ventilation Simple
Our friendly and knowledgeable team are ready to help
01483 269999
Europa House, Alfold Road,
Cranleigh, Surrey, GU6 8NQ
© 2026 SERTUS
