Awfully astute, Shane's been reading accounts since he was in nursery. But on the odd afternoon, you can find him with his sleeves rolled up putting the finishing touches to dampers on the production line. Pretty talented, that man.

Richard's responsible for making sure our client's projects stack up financially whilst remaining compliant. He's also got an unstoppable flow of ideas which means our R&D team are now old and grey.

At heart, Ben is a builder - he can walk the walk, talk the talk which makes our clients feel very much at home. When he's not poring over accounts he can often be found tinkering on the production line, experimenting with a new contraption he's made.

Steve's been tinkering since childhood and nothing's changed. I'm forbidden from talking about his Cibie Oscars so I've commissioned further research into his other engineering exploits. Anyhow, rest assured, Steve's more than qualified for his role of ensuring our products, systems and certification are the best they possibly can be.

Daryl's responsible for creating many happy customers over the years due to his role in operations management, and there's no sign of that stopping any time soon 👊

Mandy's a lovely person but she's well worth paying on time. You don't want that smile to disappear. If you need to make up to her, she's well into gardening so I'd suggest some plants or seeds.

Heading up our refurbishment projects, you'll usually find Josh on the roof of a tower block somewhere. He's probably also using the vantage point to plan the route to his next kebab.

When Orwin’s not wrestling with eagles (no, seriously, that’s his thing) his job is to make sure our Approved Partners don’t stop smiling.

When he's not collecting Magic: The Gathering cards, Brad spends his time building relationships with current and future customers. Oh, and in case you were wondering, his favourite flavour is salt & vinegar!

As our resident artist, if it looks good, it will have been past Katy's desk. Katy's in charge of all graphic design output and also looks after Sertus' overall branding & marketing with Sam 🎨

Sam's as passionate about great content as he is tall, and at 6'6" that's quite the interest. Sam creates all of our videos & blogs, while also looking after marketing & branding with Katy 🚀

Being our resident grease monkey, when Milo's not got his head stuck in CAD, he's bolting together his latest invention out on the factory floor. As well as being a top-notch engineer, Milo's secret talent is telehandler driving.

Kate is responsible for making customers smile - she's also crazy about cats and crocheting. No, we wouldn't have guessed either 😅

Kirsty joined Kate on the sales support team early on in 2023! It won't just be the one voice you'll hear answering your queries from now on... 😃

Ken's a Compliance Manager for a reason - he's got an incredible eye for detail and won't let anything slip. He's also got a general knowledge to rival most encyclopedias. #respect

It's Hilary with one 'l' and don't you forget it - she can smell a spelling error from over a mile away. Hilary is also the one who keeps us all organised and pays the bills, so it's definitely worth spelling it right.

If you came to Sertus, you likely wouldn't hear Guy - but he's always there, behind the scenes, making things happen. As the vital link between Projects and Production if you've got a problem he's probably fixed it already.

As our Operations Manager, if something's happening in the warehouse, Ashley knows about it! Not only is he in charge of daily operations and much more, Ashley makes sure everything out back is flowing as productively and efficiently as possible!

As a Production Operative, Russell's main duty is to construct every type of unit Sertus sell. His primary focus used to be building just Pods & Dampers, but it's now a lot more than that!

Darren works closely with Russell in the warehouse to make sure our products are assembled & out the door efficiently 🚀

Aron is a crucial cog in the Sertus machine. His responsibilities include, but aren't limited to: system designing, system and product estimating and drawing schematics. Away from his desk, the chances are Aron will be at the beach or working on a side project! 😎

Franz works very closely with our Senior Technical Estimator, Aron, to make sure many elements are running smoothly, such as system designs & schematic drawings. With a degree in mechanical engineering, we knew Franz would smash it at Sertus! 🤝